Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

From my first appointment with the Reading Shoulder Clinic, to my surgery, discharge and after care, the care and attention i received was faultless. I started as a private patient but was referred to the NHS when i heard the cost of my reverse shoulder replacement operation. I was treated thoughtfully and efficiently by a team of dedicated professionals, in a facility which was spotless and very well run. i have no criticism at all
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After recently having foot surgery at the Independent I have to say a big thank you to all the staff, nurses and doctors as they were absolutely first class! In and out within 6 hours and now just hoping for a quick recovery.
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I had knee surgery on the 12th November 2021, I was a NHS patient, the wait wasn't long at all infact I had my 1st few appointments and surgery before the estimated time, clean lovely room, all staff from reception, surgeon, nurses, anethiest, physio therapist, were all kind and nothing was too much trouble, food was nice and they helped me with things I couldn't do as well as ensured I had all my meds and documents to take home with me, also my physio therapist left me with his contact details incase I just needed reassurance or help or explanation with any of my exercises or if I had any questions or concerns would reccomend this hospital to anyone and no one is treated differently whether you're NHS patient or a private patient an absolute lovely lot of people 😀
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I had the best care possible after my surgery on 18/11/21 every single member of staff were so attentive and nothing was too much trouble, food was top notch with a good selection,I would highly recommend this hospital if you need to go private they are just lovely ☺️
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