Information for patients
At The Berkshire Independent Hospital we provide high quality healthcare for both Private and NHS patients. If you do have private health insurance, you will find that we are recognised by all major private health insurance companies. As a private patient, whether self-funding your treatment or using your private health insurance, you can choose your consultant and schedule your treatment at a time convenient to you. You also benefit from priority treatment, fast-tracked admission, an a la carte menu and your own room with en-suite. Just ask your GP to refer you to The Berkshire Independent Hospital and obtain an authorisation number from your insurance company.
The Berkshire Independent Hospital also supports the NHS by providing NHS services. All NHS patients can chose where they get treated and you could be eligible for hospital treatment at The Berkshire Independent Hospital. Here we offer consultant-led care and shorter waiting times as well as ample free-parking. NHS clinics available at The Berkshire Independent Hospital including Orthopaedics and Spinal, Gynaecology, Gastroenterology, Cataract Surgery , General Surgery, ENT, Urology and Podiatric surgery. Just ask your G.P if The Berkshire Independent Hospital is one of your options.
All patients at The Berkshire Independent Hospital, regardless of whether they are Private or NHS patients, receive the best quality of care. In most cases, your first appointment will be with a Consultant in our Outpatient Department. Here, you will receive a thorough assessment, any required investigative procedures, for example, an x-ray. Your consultation may result in further tests or another clinic appointment being required, a surgical procedure being planned or you may be discharged back to the care of your G.P. The consultant will write to your G.P and you may receive a copy of this letter.
In the case that you require a surgical procedure, we recognise that this prospect can be daunting, especially if it is your first time in a hospital. Please be assured that all our hospital staff are committed to making your time with us as comfortable and restful as possible. During your time in hospital, you will be looked after by a team of experts whose aim is to ensure you are cared for in an efficient and friendly environment, whilst keeping you fully informed about your treatment from admission to the time you go home.
We use the latest in technological advances and many procedures can now be done safely as day procedures. This means you get the surgery you need with less time in hospital. You can enjoy the comforts of our first class facilities, your own room, free Wifi and nurse-led discharge.
If you need to stay overnight, visitors are welcome to visit you at reasonable times of the day, subject to medical considerations.
Your discharge from hospital will be discussed with you upon admission though this can vary depending on your recovery. You will be advised by your Consultant or nurse of an approximate time that you will be ready to leave hospital so that you can make arrangements for a family member or friend to collect you and accompany you home. If you need to take any medication following your departure, this will be given to you when you are discharged.
In most cases you will need a follow up consultation with our surgeon. This outpatient appointment will be made before you leave or you will notified of your next appointment soon after. If you have any concerns or questions or are in need of advice following you discharge then you can telephone the hospital and speak to the senior nurse on duty.
Like all hospitals in the U.K, The Berkshire Independent Hospital is subject to regulation by the Care Quality Commission. We are proud to announce that we have been rated Good CQC regulation in the most recent inspection.
At The Berkshire Independent Hospital, we are committed to giving you the best possible level of service and care. We are caring, progressive, enjoy our work and use a positive spirit to get things done. We take pride in our work and actively seek new ways of doing things better. We value integrity, credibility and respect for the individual.